We use different Terms & Conditions depending on the service provided and the type of client.

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The Terms & Conditions that apply to you are clearly identified in the materials we provide to you — such as your Quote, Proposal, Invoice, Booking Page, or Counselling Client Intake Form. These materials include a direct link to the applicable Terms & Conditions.

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You should read the Terms & Conditions carefully before confirming a booking or proceeding with our services.

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Only the Terms & Conditions identified in the materials we provide to you apply to your agreement with us. Any other versions of Terms & Conditions that appear on this website do not apply to your agreement.

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If there is any inconsistency, the Terms & Conditions identified in your Quote, Proposal, Invoice, Booking Page, or Client Intake documentation will take precedence.

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Important Notice – Effective from 1 July 2026

From 1 July 2026, Veracity Training & Counselling will operate as Veranium Pty Ltd (ACN 698 743 921, ABN 91 698 743 921), trading as Veracity Training & Counselling, and will be registered for GST. The Terms and Conditions, Privacy Policy and other legal documents published on this page apply to all services delivered on or after 1 July 2026, regardless of when the booking or payment is made. Where a booking or payment is made before 1 July 2026 for services to be delivered on or after that date, any amount paid will be recognised and credited towards those services under the new company structure. These documents do not apply retrospectively to services completed before 1 July 2026.